Shipping policy
*Shipping Policy*
- *Shipping Rates:* We offer flat rate shipping within Pakistan (Rs. 200) and international shipping rates vary by country.
- *Processing Time:* Orders are processed within 1-3 business days.
- *Delivery Time:*
- Pakistan: 3-7 business days
- International: 7-14 business days
- *Shipping Carriers:* We use TCS, Leopard, and DHL for shipping.
- *Order Tracking:* You'll receive a tracking number via email once your order ships.
- *Delays:* In case of unforeseen circumstances or peak seasons, delivery times may be delayed. We'll notify you via email if there are any significant delays.
*Return & Refund Policy*
- *Returns:* If you're not satisfied with your order, you can return it within 7 days of delivery.
- *Return Shipping:* Return shipping costs are borne by the customer, unless the product is defective or incorrect.
- *Refunds:* Refunds will be processed within 3-5 business days after receiving the returned product.
- *Exchanges:* If you'd like to exchange a product, please contact us.
- *Cancellations:* To cancel an order, contact us ASAP. If the order has already shipped, you can return it under our return policy.
*International Shipping*
- We use DHL and FedEx for international shipping.
- International shipping rates vary by country.
- Customers are responsible for customs and duties on international orders.